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                                                      乘客被指逃票 地铁里气晕倒地

                                                      2012-09-20 来源:未知 责任编辑:娱乐 点击:

                                                      分享到:

                                                        摘要:近日,在某银行上班的曹女士乘坐地铁下班,出站?#34987;?#22810;个闸口刷卡均出不了站。后被现场地铁工作人员指责逃票,双方发生语言争执后,曹女士感到人格受到侮辱,当场气晕倒地。

                                                        地铁公司愿意赔礼道歉,但拒付医药费

                                                      乘客被指逃票 地铁里气晕倒地

                                                      邝野/漫画

                                                        近日,在某银行上班的曹女士乘坐地铁下班,出站?#34987;?#22810;个闸口刷卡均出不了站。后被现场地铁工作人员指责逃票,双方发生语言争执后,曹女士感到人格受到侮辱,当场气晕倒地。

                                                        深圳通和出站闸门,哪个出问题?

                                                        6月12日下午,53岁的曹女士下班后,从?#20498;?#24217;乘坐地铁到竹子林站回家。出闸口时,她连刷了多次深圳通都刷不出,后换了所有闸口也出不了站。当时有几个跟她一样情况的乘客换了多个闸口才成功出站。后来她来到一闸口岗亭处询问,工作人员用电脑查看了她的卡后告诉她,从当日上午7点多在东门老街上地铁后,一直没有显示出去地铁的纪录,到现在已经10多个小时了。按照规定,2小时没有出地铁的就要罚款全程最高票价5元钱。已上班一天的她,对滞留一天在地铁的说法感到不可?#23478;欏?/p>

                                                        随后,当天的值班站长覃站长过来了,曹女士拿出了银行工卡给他看,还提出建议拨打银行领导电话,证明自己当日在上班。面对她“没有刷卡怎么进来”的提问,覃站长认为她是“溜着进来的?#34180;?#26361;女士感到人格受到侮辱,情绪激动起来,?#30452;?#30528;?#32602;?#24930;慢晕倒在地。工作人员帮她拨打了120后,她被送往福田人民医院。到医院后,医生马上就给她实施降颅压,打止疼针,照C T,一直忙到第二天凌晨确定没有脑出血后才回家。

                                                        深圳地铁公司车务部负责顾客投诉的韩姓负责人解释,曹女士的深圳通出现显示不了的情况,在当日已给她的卡调好,以后不会出现这样的问题。19日下午,记者听取了当日晚上该站值班覃站长给曹女士亲人讲述当时情况的对话录音。在录音中,覃站长表示工作人员没有罚她款,也没有说她“溜着进来”,认为他们的处理没有错。

                                                        听完录音后,覃站长提供了12日早上曹女士在?#20498;?#24217;出站时的视频录像。?#20498;?#24217;一闸口处,一名乘客在前,曹女士在后,前面的乘客出去了后,曹女士也跟着往前走,但在出站的时候,曹女士被门挡了一下,随之门马上就弹开了,曹女士就出站了。出现这样的情况,?#23548;?#19978;是出去时乘客没有被刷到卡,他们系统这样设计,?#24247;?#20026;了不夹伤人,系统自动将门弹开。

                                                        结果:地铁公司愿道歉但拒绝支付医药费

                                                        19日,负责顾客投诉事情的韩姓负责人跟曹女士丈夫许先生联系说,地铁公司愿意赔礼道歉,但表示不出医药费。对于地铁公司的回复,许先生称他和曹女士不能接受。

                                                        记者多次联系了深圳地铁公司运输分公司陈副经理,直到21日下午,该经理表示,会根据?#23548;?#24773;况处理,如果?#32933;?#26159;他们员工有错,他们会上门赔礼道歉,如果错不在他们,出于人?#20048;?#20041;关怀,他们会上门对曹女士进行慰问。至于对员工进行培训,他表示这是一直在做的事情,现在他们还在跟许先生商谈,这个星期应该会有结果。

                                                      编辑:蔡晓丹

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                                                                                                        甘肃快三今天的开奖号

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